Privacy Policy

Last Updated: 3 August 2026

Cloud 9 Sales Training & Recruitment Ltd ("Cloud 9", "Cloud 9 Leadership Select", "we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, apply for opportunities, or engage with our Executive Search, Recruitment and Leadership Assessment services.

By using this website, you agree to the practices described in this Privacy Policy.

Who We Are

Legal Company Name: Cloud 9 Sales Training & Recruitment Ltd
Trading Name: Cloud 9 Leadership Select
Company Registration Number: 06351567
ICO Registration Number: Z1121296
Registered Office: Bridgewater House, Surrey Road, Barrowford, Nelson, Lancashire, BB9 7TZ, United Kingdom
Email: yvonne@cloud9ls.com
Telephone: 01282 698183
Website: www.cloud9ls.com

Cloud 9 Sales Training & Recruitment Ltd is the Data Controller for the purposes of the UK GDPR.

Information We Collect

We may collect personal information when you contact us, submit an enquiry, send us your CV, apply for a vacancy, register your interest, subscribe to updates or communicate with us. This may include your name, company, job title, contact details, CV, employment history, qualifications, salary expectations, interview notes, assessment results and information you voluntarily provide. We also collect limited technical information such as IP address, browser type, device information, pages visited and cookie information.

How We Use Your Information

We use your information to respond to enquiries, provide executive search and recruitment services, match candidates with opportunities, arrange interviews, deliver leadership assessments, maintain client and candidate relationships, improve our website, send requested communications and comply with legal obligations.

Lawful Basis

We process personal information using one or more of the following lawful bases: consent, contract, steps prior to a contract, legitimate interests and legal obligations.

Candidate Information

If you register with Cloud 9 Leadership Select or submit your CV, we may retain your details to consider you for current and future opportunities, provide career advice, conduct executive search assignments, arrange interviews and carry out assessments where appropriate. We will never submit your CV to a client without first discussing the opportunity with you.

Client Information

We may process contact details, recruitment requirements, project information, meeting notes, correspondence and billing information.

Who We Share Information With

We do not sell or rent personal information. Where necessary we may share information with prospective employers (with candidate knowledge), website hosting providers, CRM providers, email platforms, psychometric assessment providers, IT support, professional advisers and legal or regulatory authorities.

Data Security

We take appropriate technical and organisational measures to protect personal information.

Retention

We retain information only for as long as necessary for recruitment, legal and legitimate business purposes before securely deleting or anonymising it.

Cookies

Our website uses cookies. Please refer to the separate Cookie Policy below.

Your Rights

Under UK GDPR you have the right to access, rectify, erase, restrict, object, request portability and withdraw consent where applicable.

Complaints

If you have concerns, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO): https://www.ico.org.uk

Changes

We may update this Privacy Policy from time to time. The latest version will always appear on our website.